Legal Services
Contracts, registration, advisory and representation.
Quality Standards
Service Expectations
These are the quality standards our Legal Services professionals follow to ensure you get the best service.
Essential Standards
Accurate legal advice
Legal advice and drafted documents are accurate and correctly applied to the client's situation.
Licensed & in good standing
Lawyer is enrolled and in good standing with the Ghana Bar Association.
Confidentiality maintained
Client information and case details are kept strictly confidential and privileged.
Competent case handling
Matter is handled competently, achieving the best reasonably available outcome.
Clear document drafting
Contracts and legal documents are drafted clearly, with no ambiguous or missing clauses.
Responsiveness to queries
Lawyer responds to client questions within a reasonable time.
Transparent billing
Fees and billing are itemised and explained upfront with no hidden charges.
Additional Quality Standards
Proactive case updates
Lawyer proactively updates the client on case/matter progress without being chased.
Representation demeanor
Lawyer presents professionally and persuasively in negotiations or court.
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