Real Estate & Property Management
Letting, sales facilitation and managing properties.
Quality Standards
Service Expectations
These are the quality standards our Real Estate & Property Management professionals follow to ensure you get the best service.
Essential Standards
Accurate valuation & listing
Property valuations and listing details are accurate and not overstated.
Timely rent remittance
Rent is collected on schedule and remitted to the owner without delay.
Verified tenant screening
Tenants are properly vetted and screened before a lease is signed.
Legal compliance in documents
Leases and sale documents comply with legal requirements and protect both parties.
Prompt maintenance coordination
Maintenance and repair requests are coordinated and resolved promptly.
Clear owner reporting
Owner receives clear, accurate financial statements on income and expenses.
Transparent fee structure
Commission and management fees are disclosed upfront with no surprises.
Additional Quality Standards
Responsiveness to inquiries
Agent responds promptly to tenant or buyer inquiries.
Listing marketing quality
Property listings are presented with quality photos and compelling descriptions.
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