Security Guard & Manned Guarding
Physical guards and manned premises security.
Quality Standards
Service Expectations
These are the quality standards our Security Guard & Manned Guarding professionals follow to ensure you get the best service.
Essential Standards
Verified licensing & vetting
Guards deployed hold valid licensing and have passed proper background vetting.
Alertness on post
Guards stay alert and vigilant through the shift rather than sleeping or being distracted.
Honest conduct
Guards act honestly with no collusion in theft, unauthorized access or bribery.
Incident reporting accuracy
Incidents are logged accurately and reported promptly to the client.
Shift punctuality & coverage
Every shift is covered on time with no unexplained gaps in guarding.
Post-order adherence
Guards follow the agreed post orders and site-specific protocols consistently.
Emergency response readiness
Guards respond quickly and correctly in an emergency or security breach.
Additional Quality Standards
Uniform & presentation
Guards present in proper uniform and maintain a professional appearance.
Courteous public interaction
Guards interact courteously with staff and visitors at the premises.
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