Translation & Interpretation
Document translation and live interpretation.
Quality Standards
Service Expectations
These are the quality standards our Translation & Interpretation professionals follow to ensure you get the best service.
Essential Standards
Translation accuracy
Translation accurately preserves the meaning and intent of the source text.
Fluency in target language
Target-language text reads fluently and grammatically, not literally translated.
Confidentiality of documents
Translated documents and their contents are kept strictly confidential.
On-time delivery
Translations for legal or official use are delivered by the required deadline.
Consistent terminology
Terminology is used consistently throughout the document, matching any provided glossary.
Certified translation
Certified or notarized translation is provided when the document requires it.
Matching document formatting
Formatting and layout of the translated document matches the original.
Additional Quality Standards
Cultural localisation
Translator adapts idioms and cultural references appropriately for the target audience.
Follow-up availability
Translator remains available to clarify terms after delivery.
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