Watch & Jewelry Repair
Watch servicing and jewelry repair/resizing.
Quality Standards
Service Expectations
These are the quality standards our Watch & Jewelry Repair professionals follow to ensure you get the best service.
Essential Standards
No swapping of genuine parts
The original gems, stones or movement parts are never swapped for lesser substitutes.
Precise mechanical accuracy
After repair, the watch keeps accurate time or the mechanism functions precisely as intended.
Secure stone setting
Gemstones are set securely with no risk of them loosening or falling out.
No new cosmetic damage
The piece shows no new scratches, dents or cosmetic damage from the repair process.
Water-resistance testing
Water-resistant watches are properly resealed and tested after servicing.
Honest valuation & pricing
The item's value and repair cost are assessed and quoted honestly.
Repair warranty
A warranty covers the repair in case of subsequent issues.
Additional Quality Standards
Polishing & finish quality
The piece is polished to look well cared for before return.
Secure return packaging
The item is packaged securely for safe transport back to the customer.
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